Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at support@carmatsculture.com.au

Care

For normal care, mix 50ml a mild soap with 4 liters of warm water. Use a soft bristle brush to clean. Rinse thoroughly and air dry. For tougher stains, a mild bleach solution can be used. Use vacuum as needed.

Returns

Simply email us at support@carmatsculture.com.au and quote your order number.

Absolutely. You can return your car mats within 60 days if you are not happy with it. read more about our return policy here .

Yes. Our mats are covered by an industry-leading 3 year warranty.

Shipping

Currently, anywhere in Australia. Oh, the shipping is free too.

We're offering FREE contactless delivery on all orders to anywhere in Australia.

Depends on the location and courier, it typically take 1-6 business days for metro delivery and 2-8 business days for regional delivery. Express delivery is also available for additional cost.